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The article explores the issues and opportunities for health sciences libraries surrounding the use of personal digital assistants (PDAs) by healthcare professionals. Six general trends, issues, and opportunities are identified, as well as ten potential roles for libraries. Health science librarians need to explore various potential roles, then, based on an assessment of local needs and resources, determine the level and extent of their commitment to PDA support. The underlying support by health sciences libraries for handheld information seeking, information storage, computing, and communication at the point of need and care should remain strong and unflagging.

Outlines the introduction of a new service dubbed InfoEyes that was launched early in 2004 to provide online reference services and related information training specifically for print‐impaired individuals. InfoEyes is a multi‐state project involving libraries for the blind and print impaired in 11 states and the District of Columbia. Briefly reports on the genesis, planning, and the first few months of the pilot test phase.

The purpose of this paper is to analyze the ongoing issues and concerns of Second Life librarians who are attempting to balance both their virtual library tasks and assignments along with their real world library tasks and assignments.

Members of the Library and Information Technology Association and, in addition, members of the Second Life Librarians group are invited to participate in an online survey during the summer of 2008. In addition to sharing issues and concerns of balancing their work lives in both virtual and real life worlds, survey participants suggest solutions for problem resolution.

Data from 161 survey participants show that virtual world librarians are passionate about their commitments to virtual world libraries to the extent that most librarians completed virtual library work at home and are not compensated by their libraries for this work. Issues and problems shared by respondents include inadequate computers and slow internet connections at work, lack of support by library administration, blocking of virtual world software by network technicians, and little response to requests for scheduled time for virtual world library tasks.

The number of respondents is comparatively small. The authors feel a larger percentage of members may have participated if the survey was conducted during either fall or spring semesters of the academic calendar year. A second survey may be conducted in spring 2009 to compare findings and to track solutions and concerns.

Librarians may have more time to devote to real life library work and will not need to complete virtual world library tasks at home if they are provided adequate computers and Internet connections at work and are also scheduled for virtual library work.

This paper provides empirical data on the perceived allocations of virtual library work time for virtual librarians and also discusses suggested solutions for better time management of virtual work.

The purpose of this paper is to explore the current impact of virtual worlds on librarianship and identify significant gains in a new mode of information delivery and immersive learning.

Through exploratory research and observation, the prospective study addresses a very new trend in information delivery and technology within library services.

Provides evidence of global collaboration among information scientists, significant contributions to library collections, and potential for educational opportunities through immersive learning environments.

A small number of librarians are participating in virtual world librarianship in relation to the profession, due to the mode being a very new one. Future research should include studying the needs of library patrons and information seeking behaviors in virtual worlds along with accessibility, security and sustainability.

The study implies many educational opportunities and potential for information organization, information delivery, multimedia, and immersive learning on a global scale.

This study presents significant evidence that virtual worlds have provided a new medium of information delivery and educational opportunities that librarians are currently embracing and sharing with other fields, including medicine, art, science, and education.

This study seeks to identify the benefits, challenges and effective methods of implementing and managing a collaborative text reference service.

The study employs the case study approach to examine the practice of the first nation‐wide collaborative text reference service My Info Quest and evaluate the effectiveness of the organization and operation of this collaboration.

Findings of the study indicate that librarians participating in My Info Quest are generally satisfied with the service organization and operation. However, more work is needed in the area of schedule accountability, communication and sustainability.

My Info Quest is the first collaborative text reference service in the nation. Through the detailed depiction and evaluation of My Info Quest's experience, the paper can help interested libraries to gain a better understanding of how to establish a collaborative text reference service and what challenges they will be facing.

The purpose of this paper is to discuss text messaging services for libraries. Text messaging presents a new and exciting opportunity for libraries of all types to provide information to people of all ages on the go, where they are, on their cell phones.

Based on experiences in the USA, examples are presented of the service use, for example, Altarama, TextALibrarian, AIM.

Alliance library system (ALS), a regional library system in central Illinois, is spearheading an effort to provide the nation's first collaborative text message reference service – InfoQuest – inviting libraries of all types and across the country (and internationally) to work together to increase coverage, reference expertise, and to allow libraries to test the service and the software before venturing out on their own.

This paper will be of interest to librarians, as the InfoQuest project described in it is giving libraries the opportunity to learn how to use the technology, work together to see how their patrons respond to the service, and share promotion and coverage.

The purpose of this paper is to provide an in‐depth discussion of reference tools in the virtual world of Second Life.

A description is given of the scripted functions employed by the author, a community virtual library reference desk volunteer of three years.

The paper finds that each tool can meet the information needs of community virtual library patrons.

The paper reveals that reference desk tool programs that run in the virtual world have implications for real world reference desks of the future.